Customer Service
Fulfillments, returns, and order information
Lady Friend Designs are all handmade by me alone, most made to order pieces can take anywhere from 2-6 weeks to complete depending on my work load. I would take this into consideration before ordering. Handmade clothing takes time and lots of energy to complete which is why we refer to it as '“slow fashion”.
If you have not received your order, and you have an issue with an order or the timing it takes to receive a order, please email me and we can discuss refunds . I unfortunately DO NOT ACCEPT RETURNS on orders.
I am a one woman ran shop and I make mistakes and have a busy life as well as running this business that I love. I am not amazon and the work I do takes lofts of love and time. I love and appreciate everyone who takes the time to shop, look, and purchase things from my shop.
Love, Lady Friend